ACCOUNT CONTINUITY
Do not let one contact become the whole account
Contact changes are normal. The expensive part is losing the reasoning behind the outreach every time a name disappears from the record.
Recover the original context
We revisit the problem, timing, and offer that made the account worth contacting instead of forwarding an old message with no explanation.
Find the next relevant role
Target the person closest to the business issue, not simply the next title in a database.
Write a clean re-entry
A short note can acknowledge the change, carry forward what matters, and make the new invitation easy to judge.
Keep the handoff visible
Research, copy, reply, and sales context stay connected so the next owner does not have to reconstruct the account from scratch.